Question 1

What areas do you cover?

Accepted Answer

Grantham and the surrounding villages including Barrowby, Bourne, Long Bennington, Ancaster, Colsterworth and Sleaford. Not sure? Just ask.

Question 2

Are you insured?

Accepted Answer

Yes — we carry full public liability insurance and every team member is DBS-checked.

Question 3

Do you bring your own products and equipment?

Accepted Answer

Yes. We bring everything needed. We also offer eco-friendly products on request at no extra cost.

Question 4

How do I pay?

Accepted Answer

We accept bank transfer, cash or card. Invoices are issued after each visit and are due within 14 days.

Question 5

Can I book a one-off clean?

Accepted Answer

Absolutely. We handle one-off deep cleans, end-of-tenancy, and regular weekly or fortnightly visits.

Question 6

What is your cancellation policy?

Accepted Answer

You can reschedule or cancel free of charge up to 24 hours before your booking. Later cancellations may incur a small fee.

Question 7

Do you do end-of-tenancy cleans?

Accepted Answer

Yes — with a deposit-back guarantee to a landlord/agent checklist. Just let us know your inventory requirements.

Question 8

Can I get a free quote?

Accepted Answer

Yes. Send us a message describing the property and services needed and we'll respond within the hour during working hours.

Questions, answered.